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An ILL through Cambridge library used to cost three pounds, and this was a magical level: instead of paying £2.76 to Amazon for a book from a 1p-seller who charged the standard postage, I could pay £3 and the library would take the book away afterwards.

I suppose that this should have struck me as strange, since an ILL implies moving the book from one library to another and back and second-class postage for a book is £2.36 each way; but maybe you could cut a factor two off that by posting books in batches, it doesn't matter to me if an ILL takes two weeks.

I went in to collect an ILL today and was told that the fee had gone up to five pounds. I pointed out that this stopped them being competitive with Amazon, and the librarian said 'but it costs us thirteen pounds to process an ILL'. Librarian salaries are about £20k per year, so with overheads this is saying that it takes most of an hour of librarian time plus postage for a second-class small packet to do a single ILL.

This isn't a problem for me; I can switch to buying the books from Amazon, and I can donate them to the library afterwards if I want the library to take them away. But I'd have used the service less if I'd known it was so expensive to provide.

Date: 2010-10-25 03:55 pm (UTC)
From: [identity profile] papersky.livejournal.com
Until Z was born, my wills always left all I died possessed to the library, and they remain my default beneficiary if my specific named beneficiaries predecease me. There's a reason for this, and my immense use of ILL is part of that reason.

If I were rich I would endow libraries.

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