fivemack: (Default)
[personal profile] fivemack
An ILL through Cambridge library used to cost three pounds, and this was a magical level: instead of paying £2.76 to Amazon for a book from a 1p-seller who charged the standard postage, I could pay £3 and the library would take the book away afterwards.

I suppose that this should have struck me as strange, since an ILL implies moving the book from one library to another and back and second-class postage for a book is £2.36 each way; but maybe you could cut a factor two off that by posting books in batches, it doesn't matter to me if an ILL takes two weeks.

I went in to collect an ILL today and was told that the fee had gone up to five pounds. I pointed out that this stopped them being competitive with Amazon, and the librarian said 'but it costs us thirteen pounds to process an ILL'. Librarian salaries are about £20k per year, so with overheads this is saying that it takes most of an hour of librarian time plus postage for a second-class small packet to do a single ILL.

This isn't a problem for me; I can switch to buying the books from Amazon, and I can donate them to the library afterwards if I want the library to take them away. But I'd have used the service less if I'd known it was so expensive to provide.
This account has disabled anonymous posting.
If you don't have an account you can create one now.
HTML doesn't work in the subject.
More info about formatting

March 2024

S M T W T F S
     12
3456789
10111213141516
17181920212223
24 252627282930
31      

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Mar. 24th, 2026 03:18 am
Powered by Dreamwidth Studios