Inter-library loans

[fivemack]

An ILL through Cambridge library used to cost three pounds, and this was a magical level: instead of paying £2.76 to Amazon for a book from a 1p-seller who charged the standard postage, I could pay £3 and the library would take the book away afterwards.

I suppose that this should have struck me as strange, since an ILL implies moving the book from one library to another and back and second-class postage for a book is £2.36 each way; but maybe you could cut a factor two off that by posting books in batches, it doesn't matter to me if an ILL takes two weeks.

I went in to collect an ILL today and was told that the fee had gone up to five pounds. I pointed out that this stopped them being competitive with Amazon, and the librarian said 'but it costs us thirteen pounds to process an ILL'. Librarian salaries are about £20k per year, so with overheads this is saying that it takes most of an hour of librarian time plus postage for a second-class small packet to do a single ILL.

This isn't a problem for me; I can switch to buying the books from Amazon, and I can donate them to the library afterwards if I want the library to take them away. But I'd have used the service less if I'd known it was so expensive to provide.

Comments

[sphyg.livejournal.com]

Hrm, that's interesting. I've been using the library book request quite a lot lately as it's cheaper/greener than buying (e.g. for book club). Am I right in thinking they've only started charging for books imported from outside the county.

[fivemack.livejournal.com]

Yes; it's requests submitted by the 'not in our stock' link at the top of the Web page that are charged for explicitly. They've always been charged for, it's just that the charge has now gone up.